Friday, May 10, 2013

Reflecting on Junk Van


Marcus Kingo has found his company lacking the key services it once provided to their customers and the overall management and organization of his company, Junk Van. He needs to find a solution that is cost effectibe, can be established in a short time, simple to manage, remotely accessible to all employees especially drivers, user friendly and most importantly organized to keep all the components of his operation under control. The five alternatives Kingo has are upgrading his current program, Microsoft Access, a custom application, Google Docs, Platform as a Service (PaaS) or Enterprise Resource Planning (ERP). The Consultants did an incredible presentation on Junk Van and were very convincing about the Stage 50 program. Their presentation had all the key components and demonstrated how Junk Van can prosper and improve. 4e Consultants provided Junk Van with a good list of five software options Junk Van can use to flourish their company. After narrowing the choices down to ERP they provided the top ERP alternative that would work best for Junk Van, Stage 50.

The original analysis of Junk Van revealed the advantages and disadvantages of all five alternatives. It concluded that the fourth alternative, PaaS was the best option for Kingo as it suits all of his requirements. However, 4e Consultants provided respectable reasons as to why PaaS is not the better option for Junk Van. The drawbacks of this alternative are expensive cost for a small business like Junk Van, the software must be purchased and built with additional costs, customization comes at a fee as well and there is uncertainty as to how much platform is actually needed for the company. These shortcomings were certainly overlooked in the first analysis and need to be revaluated. The cost factor is an enormous disadvantage, especially for Kingo, as he cannot afford to pay $600 a month, not including extra charges for purchasing software, building programs and customization.

After viewing the presentation it is clear that ERP is the best alternative for Kingo. ERP is affordable, facilitates future growth, includes reliable communication, offers simultaneous access, and performs automatic updates in real time. 4e Consultants took their presentation a step further and offered a specific ERP solution that would be appropriate for Kingo and his company. As good as SAP Business One and Microsoft Dynamics are their software comes at a very high cost, about $20K-$50K. SAP Business One also requires about 18-20 months for installation and Microsoft Dynamics provides average customer service to their customers. Sage 50 though, gives Kingo the answer to all his problems. Sage 50 is designed for small businesses that allow the company to expand and the software grows with the company giving future opportunities to upgrades as Junk Van succeeds. The software creates customer listing, includes payroll functionality and provides good customer service and training capabilities. Stage 50 also eliminates frustrations like daily emails to drivers about reservations, manual inputting for drivers, paper invoices, revisiting customer sites, outside bookkeeping, manual payroll and data clerks. After further evaluation and viewing the presentation by 4e Consultants it is time to consider the ERP system for Junk Van and stress to Kingo how well Sage 50 will do for his company. 

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